My current job is in a call centre, where I do undemanding, underpaid work from half nine to half five five days a week. My salary is thirty odd pence above the minimum wage; my wife, a supply teacher, earns more in two days than I do in five. Just over a generation ago, most people around here were working in the coal mining or ship building industries. Nowadays, everybody is either working in a shop or answering phones, managing people working in shops or answering phones, recruiting people to work in shops or answer phones, or educating people to work in shops or answer phones.
A strange kind of progress.
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